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Frequent Asked Questions
What is mulberry silk?
Mulberry silk is the highest-grade silk in the world. It’s ultra-smooth, hypoallergenic, breathable, and gentle on skin and hair.
Are your silk products real silk?
Yes — all CurioSilk products are made using 100% pure mulberry silk, OEKO-TEX certified.
What is your return and exchange policy?
Unused, unopened items can be returned within 30 days of delivery.
How long does shipping take?
Australia: 3–7 business days
International: 7–15 business days
(Shipping times may vary during peak seasons.)
Do you ship internationally?
We ship Australia-wide and internationally.
How can I track my order?
Once your order ships, you’ll receive an email with your tracking link.
What should I do if my item arrives damaged?
If your product arrives damaged we will replace it immediately. Please email us a photo within 48 hours so we can organise a replacement ASAP.